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Our most frequently asked questions
What is car insurance type 1?
Car insurance type 1, often called car insurance class 1 or first class insurance, is a type of Thailand car insurance that offers the best options of coverage, including damage to the insured vehicle regardless of fault in case of accidents, theft, fire, and natural disaster. Also, car insurance type 1 is a type of voluntary car insurance, which will help you a lot in case that the coverage of compulsory car insurance exceeds its amount of cost. However, before getting car insurance type 1 or any types of voluntary car insurance, everyone must have compulsory car insurance according to Thai law. If you are inexperienced in driving, especially in Thailand, then car insurance is something you might need. So, buying insurance via Rabbit Care is highly recommended as our top-notch Care OS will make your life much easier.
Is there a difference between car insurance type 1, car insurance class 1 and first class insurance?
Whether it is called car insurance type 1, car insurance class 1 or 1st class insurance, those names actually refer to the same type of car insurance. Sometimes people call it “car insurance type 1.” However, there are some people who call it “1st class insurance” because of the style of English translation. So, you can see both names on different insurance websites, even on our trusted partners. When you contact our staff on our Rabbit Care website, Care Center 1438, or LINE Official Account, you can call it as you like! We are more than ready and happy to help you get access to the best choice of your desired car insurance with our “Compare and purchase car insurance” system, known as “Care OS”. We guarantee your best experience while buying Thailand car insurance with Rabbit Care.
What does first class insurance cover?
First class car insurance offers the most comprehensive coverage of all the car insurance types. It covers damages to the insured vehicle in case of collision with another car or a person, collision without a third party, accidents, theft, fire, flood and natural disasters. It also provides coverage for liability for third party property damages, liability for third party bodily injuries and loss of life, medical expenses for the driver and passengers of the vehicle.
What makes first class insurance different from other types?
What sets 1st class insurance apart from other types is the coverage for accidents without a third party. For example, if you accidentally hit the curbside of the road and damage your car, car insurance class 1 will cover the repair expenses, while the other types will not. You can also claim the expenses for removing scratches from your car that weren’t caused by a collision with another party. Another main difference is the coverage for theft, fire, flood and natural disasters.
Moreover, car insurance class 1 provides the best service of all the insurance types, especially when you purchase your car insurance class 1 policy with Rabbit Care. We provide a variety of exclusive services, including Send Driver Home Service where we make sure you can get home safely if an accident were to happen.
Why do I have to buy Thailand car insurance via Rabbit Care?
As Rabbit Care is Thailand’s leading online platform for insurance, especially car insurance, we can offer our customers exclusive offers from our trusted leading insurance companies. Even if you buy the same product from insurance companies directly, you might not get a better offer from them. Moreover, Rabbit Care has launched our Care OS, the system which lets you quickly, simply, and conveniently compare and choose your car insurance at your own desire. With Care OS, you can compare and choose your insurance within 30 seconds! Most importantly, for your best experience while using our services, Rabbit Care staff and agents are ready for 24 hours to serve and facilitate you.
What are the exclusive benefits I will receive when purchasing first class insurance with Rabbit Care?
At Rabbit Care, not only do we offer an easy-to-use car insurance comparison service so that you can find the best insurance for you at the best price, we also provide exceptional customer service, from helping to choose the policy that suits your needs to facilitating the claim process. If you purchase your car insurance class 1 with Rabbit Care, you will receive the following exclusive benefits and much more.
Send Driver Home Service: If you get into an accident and your car needs to be repaired, we will provide a ride fare for up to 500 baht with any ride-hailing application so that you can home safely and conveniently. The service can be used 2 times per year and is subject to our terms and conditions.
Roadside Assistance Service: We provide 24/7 roadside assistance, including battery change, tire change, emergency refuel, emergency spare key, and emergency transport to the hospital.
Emergency Coordination Service: We will contact the police, rescue service, and the ambulance for you in case of an accident.
Car Replacement Service: While your car is in repair after an accident, we will provide you with a replacement vehicle for 3 days free of charge. *Terms and conditions apply*
I found a better price of car insurance from another website, can I get my refund?
As one of our exclusive options that we offer you is “Best Price Guarantee”, it means that we will refund you under terms and conditions from the same insurance company. If you find a better insurance offer before you buy, you can send the invoice to our Rabbit Care staff and agents within 7 days. On the other hand, if you find a better offer after you have purchased, please contact our staff before the insurance starts to cover you. We will refund you if your insurance has not been activated yet. The refund would take up to 45 working days. If there are any questions, please feel free to contact our Rabbit Care agents via our Care Center 1438, LINE Official Account, or chat system on our website.
What are exclusive offers for Thailand car insurance from Rabbit Care?
As you know our “Best Price Guarantee” offer, there are lots of privileges Rabbit Care offer you such as 0% installments for 10 months with multiple payment options, up to 70% premium discount, free roadside assistance when in a road accident, 3-day-free rental car when your car is under repair, emergency & claim service via Rabbit Care LINE Official Account, up to 1,500 Baht travel expenses compensation, and access to garages and auto repair shops around Thailand. Moreover, getting 1st class insurance via Rabbit Care would be the best choice since we offer more privileges than other insurance companies themselves. So, it can be said that the best choice for you to get car insurance is Rabbit Care. For more information, please feel free to visit our Rabbit Care website, or contact us via our Care Center 1438, LINE Official Account, or our chat system on our website for 24 hours.
What are the benefits I will receive when I renew my first class insurance with Rabbit Care?
Renewing your 1st class insurance with Rabbit Care will provide you with many benefits. Apart from the existing premium services such as Car Replacement Service, you will also get a substantial discount for your premium. If you have never made a claim in the past or made a claim that specifies the third party, you will be eligible for up to 50% discount. Moreover, if you specify the driver of your vehicle and install a dashcam, you will be eligible to receive up to 70% discount.
If your policy is about to expire soon, consider renewing your policy with Rabbit Care! Simply call our Care Center at 1438.
Will first class insurance policy cover damages to the third party? What are the coverages?
Car insurance class 1 policy covers liability for third party property damages, bodily injuries and loss of life. The insurance provider will compensate for the medical bills, the damages to the third party vehicle and other properties, loss of use, and other consequential loss.
How many claims can I make under my first class insurance policy?
With a car insurance class 1 policy, you can make as many claims as necessary within the insured period as there are no restrictions on the number of claims you can make under your policy. However, you will be covered up to the limits in your car insurance policy only.
Can I purchase car first class insurance for older cars?
Typically, car insurance providers may not issue type 1 policy to vehicles that are more than 5 years old since they might be more likely to need repairs. You may be offered lower tier insurance instead. However, if you use our insurance comparison service at Rabbit Care, you may be able to purchase type 1 insurance for older cars since we have a wide range of providers and there may be some that allow car insurance class 1 for older cars.
If you are unable to purchase a car insurance type 1 policy, we also offer car insurance type 2+ that has similar coverage but is less expensive.
If you are unsure about what car insurance type to choose, Rabbit Care agents are here to help guide you through the process of choosing the right policy for you.
How much does a typical first class insurance policy cost?
A typical car insurance class 1 premium costs around 6,000-10,000 or more, depending on the coverage, the sum insured, and the repair workshop you choose. Where you purchase your policy also plays a large part in the price of your premium. We recommend you purchase your car insurance policy with Rabbit Care, where you can get many exclusive benefits as well as a cheaper price.
Where should I buy first class insurance to get the best price?
It is recommended to compare car insurance policies from many different providers to find the one that suits your needs the most at the best price. At Rabbit Care, you can compare car insurance policies from a variety of our trusted partners such as Viriyah Insurance, Bangkok Insurance, and LMG Insurance. You can also purchase the best car insurance for you easily with us and get exclusive benefits only at Rabbit Care.
Can I pay for my premium in installments without a credit card?
If you would like to purchase a car insurance class 1 policy with Rabbit Care but you have a credit card, you can choose to pay for your policy in 3, 6, or 10 installments with 0% interest. However, the monthly payment must exceed 5,000 baht to qualify for installment payment.