Rabbit Care Frequently Asked Questions

What is Rabbit Care?

Rabbit Care Broker Company Limited is Thailand’s leading marketplace for insurance (life & non-life insurance broker) and financial products (loan & credit card advisory) such as car insurance, expat health insurance and expat covid-19 insurance 
 

Visit rabbitcare.com to learn more about us and our services. In case you need help, please call our Care Center 1438, where our staff is available 24/7 to service you.

Why Rabbit Care?

  • Trust: Rabbit Care Broker Company Limited operated under a Life insurance broker license no. Chor00011/2559, Non-Life insurance broker license no. Wor00021/2557
  • One stop services: Rabbit Care Broker Company Limited is Thailand’s leading marketplace for insurance (life & non-life insurance broker) and financial products (loan & credit card advisory) that provides our customers throughout the process, making our customers as comfortable as possible.

Can customers contact Rabbit Care's staff directly?

Our customer services team will contact customers through the company's system only. No policy for staff members to contract directly with customers via their personal phone number.

 

Any inquiry please call our Care Center 1438, where our staff is available 24/7 to service you.

Why can't I call Rabbit Care's number back?

Sorry for the inconvenience, because the phone number that you have received the call from was the number of the system directly from the company, so customers can't be contacted. 

If you need help from us, please call our Care Center 1438, where our staff is available 24/7 to service you.

Was Rabbit Care called Rabbit Finance before?

On September 27, 2021, we rebranded our "Rabbit Finance" to "Rabbit Care" as a part of our rebranding strategy. The major idea of this step is to strengthen our growth and commitments by helping our customers identify what our brand is in the marketplace.

The changes will not affect Rabbit Finance's customers, you are our valuable customers and we ensure that your experience with Rabbit Care will be better.

Has Rabbit Care reached the top of the insurance industry innovation?

We are certainly at the top of the insurance innovation because we have Care OS. This system calculates consumers’ demand to offer the best products to our customers. Customers can compare prices and coverage quickly, simply and conveniently.

What special services does Rabbit Care offer to customers?

Rabbit Care has special offers for customers including:
 

  • 10% discount if you installed a car camera
  • 10-month installments by debit or credit card
  • Free pick up if your car has an accident
  • Care Center : 24/7 customer service
  • 24-hour Roadside Assistance
  • Send driver to home safely

Frequently Asked Questions in Each Product