Free 24-Hours Roadside Assistance Service By MSIG Insurance
Insurance Type
For customers who purchase MSIG Car Insurance Type 1, MSIG Safe Guard, Type 3, MSIG Ultra Save, MSIG Eco One
Category 1
Emergency Assistance. Choose one, limited to 1 time per year
- Emergency Vehicle Repair Service (including battery issues or forgotten keys inside the car)
- Free Towing Service (2 times/year — maximum 3,000 THB per incident)
Category 2
Ongoing Assistance: Available for Type 1 Insurance only. Choose one, limited to 1 time per year
- Car Rental Service (2 days, reimbursed up to 1,500 THB/day)
- Hotel Room Service (1 room, 2 nights, reimbursed up to 1,500 THB/night)
- Driver Service for Medical Emergency (Bangkok and surrounding areas)
Category 3
Emergency Fuel Delivery: Emergency Fuel Delivery Service
- Type 1 Insurance: Free 2 times/year, 10 liters per time
- MSIG Safe Guard: Free 1 time/year, 10 liters per time
- Type 3 Insurance: Free 1 time/year, 5 liters per time
- MSIG Ultra Save: Free 1 time/year, 10 liters per time
- MSIG Eco One: Free 1 time/year, 10 liters per time
Category 4
Consultation Services: Unlimited usage
- Telephone Consultation with a Technician
- Hotel, Restaurant, Flight Ticket, Car Rental, and Private Driver Booking Service
- Battery and Tire Change Service Provider Referral
Terms and Conditions
- Entitlement must be requested through MSIG Roadside Assistance 24-Hours Services at 1259 only.
- Service terms and conditions are subject to MSIG Insurance (Thailand) Public Company Limited. For more information, please contact 1259.
- MSIG Insurance (Thailand) Public Company Limited reserves the right to amend, change, or cancel benefits in this document without prior notice or customer consent.
- Customers should read the service request terms and conditions each time.
Notes
Annual entitlement: If not used within the policy year, unused benefits cannot be carried over to the following year.
