Frequently Asked Questions About Health Insurance

Health insurances are distinguished between IPD, OPD, and income compensation:

IPD - Health insurance for an inpatient hospital stay of at least 6 hours, which must be overseen and ordered by a doctor.

OPD - health insurance without hospitalization. Usually for treatments of health problems with mild symptoms or a mild disease that the doctor diagnoses and the patient can take home the medication.

Income compensation - health insurance plan that guarantees that in case of hospitalization, the insurance company will pay a daily compensation equal to the amount agreed upon for taking out the insurance. This is to compensate for the loss of income during the loss of work in the event of hospitalization.

Life insurance - will share all 2 types of coverage, annuity.

General - provides life protection for those who have life insurance.

Serious Illness Insurance - insurance that provides protection in the event that the insured is ill with serious illnesses as specified in the insurance policy such as cancer breakfast or congested stroke heart muscle disease coronary disease etc.

The amount of insurance premium varies according to age, gender and fund.

IPD (In-PATIITE-DEPATENT) is a term for patients who are hospitalized for at least 6 hours after diagnosis and on the orders of their doctors.

OPD (Outpatient-Department) or outpatients are patients who come to the hospital for treatment and see a physician for a diagnosis but are not admitted as inpatients. 

The price of the insurance premium depends on the type of insurance. For example, a male IPD applicant aged 35 can only expect an average premium of about 15,000 to 18,000 baht per year, with a total premium of about 700,000 to one million baht per year. If the insured applies for the IP plan and OPD, average premiums are 25,000 to 30,000 baht per year (with a coverage limit of 2,500 to 3,000 per time).

Insurance in the event that the insured person falls ill with a serious illness specified in the insurance policy. This includes, for example, cancer, stroke, heart attack, and coronary disease.

1. Reduce the cost of treatment.

2. have the possibility to receive compensation during treatment.

3. As a provision for family members in case of death.

4. Other benefits according to the insurance policy.

An insurance policy that covers only cancer and can be divided into two parts, namely the insurance policy and the type of medical expenses covered under the policy

The price of the insurance premium depends on the age range, coverage and funds of the insurance plans.

Yes. Contact the sales representative to present the insurance premium that you consider and submit the information below:

1. Copy of the last policy
2. Renewal notice from the insurance company

If coverage renewal has been agreed upon with Rabbit Care, the client must send a copy of their ID card to authorize Rabbit Care to renew the policy with the following message: “Consent for Rabbit Care to provide renewal service”. After Rabbit Care's sales staff receives the documentation, the case is forwarded to the insurance company, which transfers the right to service the client to Rabbit Care. The insurance company will take approximately 7 to 15 business days after your original policy has expired.

Coverage compensates the policyholder in the event of a loss caused by an accident under the conditions specified in the insurance policy.

We offer insurance plans that cover both individuals and families.

A health questionnaire is used to compare whether or not the insurance company can provide coverage.

Sales personnel usually contact customers at least one month before the insurance expires.

If you are not contacted, you may contact 1438 or LINE- @rabbitcare to inquire about your insurance premium.

The waiting period for individual insurance policies varies, as most insurance policies do not require a health check before the guarantee is taken out. For all individuals with general good health, the waiting period is 30 days. For serious diseases and specific diseases such as lumps, water bags, talisil, gallstones, pterygium sections, varicose veins on the legs and if the endometrium is not in good condition, a period of 90 to 120 days applies.

Most health insurance policies do not require you to have your health checked before you take out the policy. However, it is advisable to have a routine annual checkup with a doctor based on your lifestyle. If an abnormality occurs, the doctor can advise and treat you immediately.

The lump sum is the amount of insurance that the insurance company agrees to pay in the event of a particular illness of the insured and is not based on the actual medical costs of that illness.

Those who purchase health insurance for themselves may use the premium paid  for tax reduction up to 25,000 baht. Health insurance together with general life insurance or life insurance together with annuity life insurance may not exceed 100,000 Baht/year and deductible premiums may not exceed 215,000 baht/year.

Underwriting criteria are guidelines established by insurance companies to make decisions about accepting, modifying, or rejecting a potential insured. Insurance companies use statistics to support their decisions.

The minimum age is specified in the terms of the policy, and usually includes ages 15 days to 65 years.

The medical consultation service is a new type of service that insured persons can access online or by application when they have signs of health problem.

You can get a complimentary online doctor consultation from the insurance company that includes this service in their policy terms and conditions by simply registering the first time before you use the service.

We offer health insurance for both domestic and overseas.

Our health insurance partners are Viriya Insurance Company, Thai Lista Life Insurance FWD LMG, Tokio Marine, Aetna Life Insurance.

The required documents for an application are:

1. Copy of the ID or a copy of the passport of the insured person
2. Name change certificate (in case of change of name).

Customers can send documents through the following channels:

- Line Official Account @rabbitcare
- Facebook Messenger : Rabbit Care
- Email : [email protected]

Customers may request to withdraw their consent according to the PDPA or ask questions about the use of their personal information.
Please contact us via the website https://rabbitcare.com/en/privacy-policy or the personal data protection officer.

Rabbit Care (i.e. Rabbit Care Co., Ltd., Rabbit Carebroker Company Limited and ASK Direct Group Company Limited).
Address No. 1, Q House Lumpini Building, 29th Floor, Sathorn South Road, Thungmahamek Subdistrict, Sathorn District, Bangkok 10120.
E-mail [email protected] or telephone 02-022-4791